Refund Policy
This policy describes how ProposalFlow handles subscription refunds and billing disputes.
Last updated: March 30, 2026
Subscription refunds
ProposalFlow generally does not provide automatic refunds for partial subscription periods or unused time. Users should cancel before the next billing date to avoid future charges.
Exceptional refund requests
We may review refund requests in cases such as duplicate charges, technical billing errors, or clear service failure. Refund decisions are made at our reasonable discretion.
How to request a refund
To request a refund, email 1015277743@qq.com with the account email, payment date, and reason for the request.
Chargebacks
If a user believes a charge is unauthorized, they should contact us first so we can investigate and resolve the issue quickly. Fraudulent or abusive chargebacks may result in account suspension.